Our Reviews
Bernard M|2024 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
Great service,fast and efficient and reasonably priced!
Coldwater, MI
Paul J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/20/2025
The service was great and the employees took the time to answer any questions that I had.
Coldwater, MI
Paul Q|2021 Chevrolet Blazer
Confirmed Service Customer
5/22/2025
The work took more than a day to complete and no loaner vehicle was available. I had to call to make contact on the progress of the work, the dealer did not take the initiative to call.
Bronson, MI
Joseph L|2025 Chevrolet Traverse
Confirmed Sales Customer
5/23/2025
Honest friendly service was provided by a team of knowledgeable salespeople.
Coldwater, MI
Holly M|2025 Chevrolet Equinox
Confirmed Sales Customer
6/4/2025
Fast, friendly and efficient
Kyle Hart
6/5/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Fremont, IN
Susan D|2022 Chevrolet Trax
Confirmed Service Customer
6/10/2025
It was a good experience.
Coldwater, MI
Ryan A|2025 GMC Terrain
Confirmed Sales Customer
6/11/2025
Tom & Mike were very helpful. I appreciate them not being pushy. I came in with an idea of what I wanted & they made it work within my range.
Bronson, MI
William S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/11/2025
Helpful, polite, done quickly.
Tekonsha, MI
Perry G|2000 Chevrolet Corvette
Confirmed Service Customer
6/17/2025
Very good quick service, friendly reception
Coldwater, MI
Judith M|2020 GMC Terrain
Confirmed Service Customer
6/20/2025
The sys in auto body were amazing . They scheduled my car as soon as they could have me loaner that was clean.
Coldwater, MI
Jack S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
Very timely and great response to my needs.
Coldwater, MI
April B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
6/27/2025
Appreciate the guys in the shop looking after my truck. It's nice to see the same faces over the years. Nice to be able to put my trust in the service department and drive away safely. Thanks!
Bronson, MI
James R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/29/2025
Great service.
Coldwater, MI
Charles W|2025 Chevrolet Traverse
Confirmed Sales Customer
7/1/2025
Everyone was friendly and went out of their way to meet my needs.
Coldwater, MI
Ronald C|2024 GMC Acadia
Confirmed Service Customer
5/9/2025
Not much for words, everyone was very polite.
Cement City, MI
Grace P|2021 Buick Enclave
Confirmed Service Customer
5/15/2025
Always accommodating!!
Coldwater, MI
Steven H|2018 Chevrolet Cruze
Confirmed Service Customer
5/17/2025
I've always had awesome service everytime I had to get my car serviced. All the staff are very polite & helpful
Union City, MI
Gary B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/22/2025
Gavin did a great job with everything. he was very good at explaining the truck and all it's bells and whistles
Coldwater, MI
Robin T|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/2/2025
Took way too long
6/5/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (517) 279-8061 to discuss your concerns, as your satisfaction is of utmost importance to us.
Reading, MI
Gavin H|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
It was a great experience, Gavin was really great. Also Mike and Rob really helped me!
Gavin Hooker
6/5/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Burlington, MI
Michael T|2021 Chevrolet Equinox
Confirmed Service Customer
6/14/2025
Excellent service and very professional personnel.
Quincy, MI
Cherie H|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/14/2025
Gavin Hooker, my salesperson , listened to exactly what I wanted and worked with me to get it.
Union City, MI
Bradley N|2022 GMC Terrain
Confirmed Service Customer
6/16/2025
Great Job! Always a pleasant experience at Royal.
Coldwater, MI
Timothy H|2024 GMC Canyon
Confirmed Service Customer
6/16/2025
Very nice and quick on my oil change
Jerome, MI
Heath F|2007 Chevrolet Silverado
Confirmed Service Customer
6/18/2025
Everything went as planned
Coldwater, MI
Cheryl B|2025 Chevrolet Traverse
Confirmed Sales Customer
7/2/2025
They went above and beyond to make my first Chevy purchase smooth! Rob and John were amazing.
Quincy, MI
Keri D|2008 Buick LaCrosse
Confirmed Service Customer
7/10/2025
Very professional and polite...I know I can take my car there and it will be done right
Coldwater, MI
Keith M|2025 GMC 2500HD Sierra
Confirmed Sales Customer
7/1/2025
My salesman, Kyle Hart, was a joy to work with. He explained the process and worked with me to make my purchase an enjoyable experience. Could not have been any happier.
Adrian, MI
John R|2025 GMC Acadia
Confirmed Sales Customer
7/2/2025
Friendly, organized, timely process of sale. Kyle took time to review vehicle options with us and answered all of our questions
Bellevue, MI
Lorraine G|2025 Buick Enclave
Confirmed Service Customer
7/9/2025
Always friendly and it was quite prompt. Priced just right.
Coldwater, MI
Grace P|2017 Chevrolet Tahoe
Confirmed Service Customer
7/9/2025
Always accommodating
Coldwater, MI
Paul J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/11/2025
The employees at the dealership made the buying experience very easy and enjoyable. They were able to meet my requirements for the vehicle and financing.
Coldwater, MI
Diana H|2019 Chevrolet Impala
Confirmed Service Customer
7/15/2025
good service
Litchfield, MI
James M|2026 Chevrolet Equinox
Confirmed Sales Customer
7/16/2025
This our 4th car purchase from Tom Clark at Royal Chevrolet and we feel very confident dealing with him. His knowledge and personality are top notch!
Alpena, MI
Mark B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/17/2025
Kyle very knowledgeable and excellent person to buy a vehicle from Thanks Kyle keep doing what you do
Coldwater, MI
Ray P|2026 GMC Terrain
Confirmed Sales Customer
7/24/2025
Fast and easy
Mendon, MI
Ruth B|2026 GMC Terrain
Confirmed Sales Customer
7/24/2025
Very helpful in explaining things to me. Very much appreciated!
Coldwater, MI
Vickie B|2021 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Prompt and on time and complete.
Union City, MI
Kathy F|2019 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Staff is always friendly, booking appointment online is easy and waiting time for our oil change was just right.
Coldwater, MI
Sharon B|2013 Chevrolet Equinox
Confirmed Service Customer
8/14/2025
fast
Tekonsha, MI
Mary I|2020 Buick Encore GX
Confirmed Service Customer
8/14/2025
Very friendly associates. They kept me informed of the what was done. The customer lounge was clean and comfortable.
Ceresco, MI
Jim S|2022 GMC Canyon
Confirmed Service Customer
8/15/2025
On time, fast and made an adjustment to bill when questioned, no issues.
Coldwater, MI
Steven H|2018 Chevrolet Cruze
Confirmed Service Customer
7/11/2025
I've always had excellent service everytime I get my car serviced....all the staff are very professional.
Union City, MI
Bryan W|2025 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Great service and took care of the car
Coldwater, MI
Wallace C|2020 GMC 1500 Sierra
Confirmed Service Customer
8/10/2025
GREAT SERVICE
Camden, MI
Laurie G|2016 Chevrolet Equinox
Confirmed Service Customer
8/17/2025
I'll be back. Very pleased
Coldwater, MI
Mary S|2020 GMC Acadia
Confirmed Service Customer
8/22/2025
Fast and efficient
Coldwater, MI
Dawn J|2022 Chevrolet Equinox
Confirmed Service Customer
8/24/2025
I arrived about 15 minutes and was taken in right away. They were polite courteous, and fast.
Quincy, MI
Gloria L|2020 Chevrolet Equinox
Confirmed Service Customer
8/25/2025
Always efficient and professional...
Bronson, MI
Jon L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/11/2025
Kyle was very helpful and knowledgeable. No pressure. A very fast and pain free experience!
Fulton, MI
Paul J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/11/2025
Great experience. In and out without any issues. The service staff is top notch.
Coldwater, MI
Carla M|2021 Chevrolet Blazer
Confirmed Service Customer
9/12/2025
They offered a diagnostic test and found the problem. I left it over the weekend and they were able to fix it under warranty. They also gave me a vehicle to drive. Very friendly and helpful
Union City, MI
Grace P|2021 Buick Enclave
Confirmed Service Customer
9/17/2025
Always accommodating
Coldwater, MI
Pat H|2014 GMC Terrain
Confirmed Service Customer
9/23/2025
Great staff to work with
Union City, MI
Margarita L|2026 Chevrolet Equinox
Confirmed Sales Customer
9/24/2025
Mr. Clark was fantastic. The loan department too.
Jonesville, MI
Gary D|2026 Chevrolet Equinox
Confirmed Sales Customer
9/26/2025
It was a very good experience.
Bronson, MI
Timothy R|2025 GMC Canyon
Confirmed Sales Customer
9/27/2025
Friendly, informative, helpful, and fast
Coldwater, MI
Lerin H|2025 Chevrolet Traverse
Confirmed Service Customer
10/15/2025
They are the best!
Quincy, MI
Kolin M|2019 Chevrolet Colorado
Confirmed Service Customer
8/16/2025
The costumer service is awesome everyone is very respectful and the body shop is awesome they had my truck in there for a week and had it done and it looks fantastic
Reading, MI
Rick F|2019 Chevrolet Equinox
Confirmed Service Customer
8/16/2025
Quick
Coldwater, MI
Holli M|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/20/2025
It was done in a timely manner, and they delivered my car back to me.
Coldwater, MI
Kathleen F|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/22/2025
Quick and efficient
Colon, MI
James T|2025 GMC Acadia
Confirmed Sales Customer
8/25/2025
Gavin did a great job!
Battle Creek, MI
Margaret H|2019 Buick Envision
Confirmed Service Customer
9/11/2025
I appreciate that I am always greeted promptly and with a friendly smile. Royal is always on time and the service is done correctly.
Coldwater, MI
Sandra R|2023 GMC Acadia
Confirmed Service Customer
9/23/2025
Oil change
Coldwater, MI
James M|2026 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
Very courteous personnel and pleasant experience.
Alpena, MI
Belinda S|2019 Chevrolet Suburban
Confirmed Service Customer
10/8/2025
Was there 2 hours. But did get some taken off bill.
Coldwater, MI
Linda M|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/8/2025
Professional and Courteous!
Reading, MI
Anita F|2025 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Prompt, friendly service. Service was excellent!
Bronson, MI
Blake B|2025 GMC 2500HD Sierra
Confirmed Sales Customer
10/14/2025
John made everything as seamless and quick as possible.
Battle Creek, MI
Cheryl F|2021 Chevrolet Equinox
Confirmed Service Customer
10/23/2025
On time, courteous and professional
Coldwater, MI
Bruce P|2026 Chevrolet Colorado
Confirmed Sales Customer
10/24/2025
Good experience. Very smooth.
Ceresco, MI
Brenda M|2025 Chevrolet Traverse
Confirmed Service Customer
10/27/2025
They were very accommodating when I got my appointment time mixed up
Quincy, MI
Dianne P|2026 Chevrolet Equinox
Confirmed Sales Customer
11/4/2025
Excellent communication and service from the time I first visited Royal until I completed the purchase.
Union City, MI
Rachel I|2023 Chevrolet Traverse
Confirmed Service Customer
11/6/2025
Extremely efficient and helpful
Coldwater, MI
Ronald P|2026 GMC Acadia
Confirmed Sales Customer
11/11/2025
very happy with kyle and he show me many things in the new vehicle that would make my life easier.
Saint Johns, MI
Craig S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/21/2025
I have bought numerous vehicles from Royal Chevy and all staff is always awesome!
Coldwater, MI
Robert D|2021 GMC Terrain
Confirmed Service Customer
11/21/2025
Very impressive
Quincy, MI
Vickie B|2021 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
Prompt and friendly.
Union City, MI
Scott O|2020 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
I made a mistake and was actually scheduled the following week, but they were able to find an opening in the schedule to meet my schedule
Coldwater, MI
Sara H|2022 Chevrolet Trax
Confirmed Service Customer
10/17/2025
Very fast service and friendly staff!
Coldwater, MI
Franklin Y|2019 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Service personnel were excellent in the performance of their duties
Quincy, MI
Melissa R|2024 GMC Sierra 1500
Confirmed Service Customer
11/13/2025
The service coordinator Ty was a joy to work with.
Quincy, MI
Aloha M|2022 GMC Acadia
Confirmed Service Customer
11/20/2025
I was greeted, helped and asked about a service I did not know about, which was needed. They helped me with my reward points.
Coldwater, MI
Michael P|2002 Chevrolet TrailBlazer
Confirmed Service Customer
11/20/2025
👏 awesome very professional and excellent service
Quincy, MI
Michael R|2019 Chevrolet Traverse
Confirmed Service Customer
11/22/2025
Thoroughly explained issues and quickly fixed everything.
Quincy, MI
Lerin H|2025 Chevrolet Traverse
Confirmed Service Customer
12/4/2025
Friendly and knowledgeable! Great staff!
Quincy, MI
Sharon K|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/7/2025
Everyone was very helpful, courteous, and knowledgeable. I really appreciate their explanations and the time they took to see that I was taken care of.
Coldwater, MI
Diana H|2019 Chevrolet Impala
Confirmed Service Customer
12/7/2025
great service
Litchfield, MI
Kenneth W|2018 Chevrolet Equinox
Confirmed Service Customer
12/16/2025
quick and courteous service for two non working tire pressure monitors
Coldwater, MI
Curtis P|2025 GMC Terrain
Confirmed Service Customer
12/16/2025
Fixed and explained immediate software updates. Drove vehicle to inspect cruise control since I told them we were going on a trip. Very helpful and conscientious.
Hillsdale, MI